Privacy Policy

At StreetDel, we are committed to protecting the privacy and confidentiality of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our brand and use our services. We adhere to strict privacy practices to ensure the security of your data. Please read this Privacy Policy carefully to understand how we handle your information.

1. Information We Collect:
  - Personal information: When you book our delivery service, we may collect personal information such as your name, contact number, pickup and delivery addresses, and the items you want to be delivered.
  - Store ID: In case you want a delivery from a specific store, we may collect the store ID to ensure a seamless pickup and delivery process.
  - Additional Task: If you require multiple pickup and delivery tasks, we collect the necessary details for each task.
  - Payment Information: We do not collect payment information directly. We use secure third-party payment gateways for all financial transactions.

2. Use of Information:
  - To provide delivery services: We use your information to facilitate the pickup and delivery of your items.
  - Communication: We may use your contact information to communicate with you regarding your delivery, provide updates, and resolve any queries or issues.
  - Service improvements: We may analyze the data we collect to improve our services, enhance customer experience, and introduce new features.
  - Marketing and promotions: With your consent, we may send you promotional offers, discounts, or new service updates.

3. Data Security:
  - We have implemented appropriate security measures to protect your personal information and prevent unauthorized access, modification, disclosure, or destruction.
  - We restrict access to your personal information to only authorized personnel who need it to perform their duties.
  - While we continuously strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

4. Data Retention:
  - We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Sharing of Information:
  - We do not sell, trade, or rent your personal information to third parties for marketing purposes.
  - We may share your information with our trusted delivery partners to facilitate the pickup and delivery process.
  - We may disclose your information if required by law or to protect our rights, safety, or property.

6. Third-Party Links:
  - Our website or communication may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties.

7. Your Rights:
  - You have the right to access, update, or request the deletion of your personal information. You can contact us to exercise these rights.
  - You have the right to opt-out of receiving promotional communications from us.

By using our services, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.

Note: This Privacy Policy may be revised from time to time. Please review this page periodically to stay updated with any changes.